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Description

This online training program is free of charge to Minnesota residents.

Please create a UMN guest account with your email address and a unique password. You will use this guest account to access this training program.

Upon completing the program, you will be able to print a Certificate of Completion and generate a LinkedIn badge.

Course instructors

Xinyi Qian, qianx@umn.edu
Jodie Kaden, kaden001@umn.edu

Registration questions

UMN Extension Registration customer service: ext-reg@umn.edu

Password or login help

Let them know you are using a guest account to register for a non-credit Canvas course
612-301-4357
help@umn.edu

Get help with online learning

https://z.umn.edu/onlinelearninghelp

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Enroll Now - Select a section to enroll in
Section Title
Online Customer Service Training
Type
--
Dates
Jul 17, 2025 to Dec 31, 2027
Section Details

$0 cost to Minnesotans.

The program is made possible by the State of Minnesota, via a DEED (Department of Employment and Economic Development) pass-through grant. The program is a collaborative effort between the University of Minnesota Tourism Center, Hospitality Minnesota, and Explore Minnesota.

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