CERT X485 - Program Leadership
Description
Develop leadership, communication, and influence skills to manage stakeholders, navigate complexity, and move program work forward.Outline
Program Leadership focuses on equipping learners with the essential interpersonal and leadership competencies required to navigate the complexities of program development and successful execution. The curriculum dives deep into practical strategies for influencing without formal authority, a critical skill for program managers working across diverse teams and organizational hierarchies. Participants will explore techniques for effectively managing complex relationships, strengthening their overall leadership presence, and building team capacity through practical coaching and mentoring practices.
Learners will actively practice fundamental skills such as conflict resolution, principled negotiation frameworks, and impactful storytelling to move work forward and manage stakeholders effectively. Furthermore, the course emphasizes developing expertise in creating persuasive presentations that communicate program value and secure organizational buy-in. Upon successful completion, participants will have strengthened their ability to lead with clarity, empathy, and relationship-centered influence.
Course Outcomes
Learners will be able to:
- demonstrate effective communication strategies to manage stakeholders.
- understand their leadership style and apply empathy to foster strong teams and relationships.
- use negotiation frameworks to move work forward and resolve conflicts.
Course Format
This six-week course blends elements of asynchronous and synchronous components to provide learners with flexibility in project work, while also having face-to-face time with instructors and fellow learners via Zoom.
Each week learners will:
- attend one 90-minute Zoom, during which students will participate in discussions and workshop their project with the instructor and peers
- complete three–four hours of assignments or project work
Learners will be graded based on completion of assessed assignments/projects.
Testimonials
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Applies Toward the Following:
- Program Management Certificate : Required Courses