CERT X496 - Change Leadership
Description
Build change management skills to support organizational readiness and implementation planning.Outline
Change is as much an emotional experience as it is an organizational one. The Change Leadership course explores how individuals psychologically process change — from initial resistance and uncertainty to acceptance and commitment — and what that means for how learners lead change management efforts. By understanding these dynamics, learners will gain practical strategies for recognizing and responding to the emotional stages of change so they can improve organizational readiness and effectively move teams forward.
To put these concepts into practice, learners will apply human-centered leadership techniques to guide individuals through the psychological complexities of organizational transformation. The curriculum emphasizes using storytelling and emotional intelligence to communicate change with clarity and empathy across diverse audiences. Ultimately, learners will be equipped to design and execute stakeholder management strategies that build trust, reduce resistance and create sustained commitment to implementation planning and new initiatives.
Course Outcomes
By the end of this course, participants will be able to:
- apply human-centered leadership practices to guide individuals through the emotional and psychological stages of organizational change.
- use storytelling and emotional intelligence to communicate change with influence across diverse audiences and cross-functional teams.
- design and execute stakeholder engagement strategies that build trust, reduce resistance and create sustained commitment to workflow improvements.
- evaluate organizational readiness to identify potential barriers to the adoption of new initiatives.
Course Format
This six-week course blends elements of asynchronous and synchronous components to provide learners with flexibility in project work, while also having face-to-face time with instructors and fellow learners via Zoom.
Each week learners will:
- attend one 90-minute Zoom, during which learners will participate in discussions and workshop their project with the instructor and peers
- complete three to four hours of assignments or project work
Learners will be graded based on completion of assessed assignments/projects.
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Applies Toward the Following:
- Change Management Certificate : Required Courses