Loading...

Description

Learn process mapping and how to review processes for improvement.

Outline

Organizations are structured and managed as collections of specialized functions, each of which has expertise to contribute to the overall advancement of the enterprise. All enterprises exist to create value for customers and stakeholders, but it is not functions that create value, but processes.

This course will help you lay the groundwork in process mapping and teach you how to analyze your process maps. You’ll learn how to look beyond local activities and develop a clear line of sight to customers and their requirements, ultimately gaining a fresh, global perspective of how your enterprise can better meet the needs of its customers.

Course Outcomes

At the end of this course, you’ll be able to:

  • define how processes interact in a larger system.
  • identify the strengths and weaknesses of any process.
  • use mapping methods to streamline and standardize processes.
  • analyze whether processes need improvement or redesign.
  • clearly define the role of IT in Business Process Management.

Testimonials

Registering yourself with a credit card or U of M EFS number?
Select your preferred section and click Add to Cart.

 

Registering others or via other means (check, invoice, third-party credit card)? 
Register using the Other Payment Type Form

Applies Toward the Following:

Loading...
Enroll Now - Select a section to enroll in
Section Title
Process Mapping and Analysis
Type
Classroom
Days
Th, F
Time
9:00AM to 4:00PM
Dates
Sep 16, 2021 to Sep 17, 2021
Campus
Twin Cities
Building
Continuing Education & Conference Center
Schedule and Location
Contact Hours
12.0
Location
Delivery Options
Classroom  
Course Fee(s)
Course Fee non-credit $995.00
U of MN Employee Discounted Course Fee non-credit $497.50
Potential Discount(s)
Section Details
Contact: 612-625-2900 - ccapsreg@umn.edu
Section Title
Process Mapping and Analysis
Type
Classroom
Days
T, W
Time
9:00AM to 4:00PM
Dates
Mar 01, 2022 to Mar 02, 2022
Campus
Twin Cities
Building
Continuing Education & Conference Center
Schedule and Location
Contact Hours
12.0
Location
Delivery Options
Classroom  
Course Fee(s)
Course Fee non-credit $995.00
U of MN Employee Discounted Course Fee non-credit $497.50
Potential Discount(s)
Section Details
Contact: 612-625-2900 - ccapsreg@umn.edu
Required fields are indicated by .