Assess training needs and analyze performance improvement solutions


Identifying training needs and deciding on solutions is a challenge virtually every training professional experiences. Using various assessment tools and best practices enables you to identify the knowledge and skills gaps of your training audiences. This course will focus on uncovering root causes of performance problems and linking needs analysis results to specific performance improvement solutions. You will learn not only what to ask, but how to ask it.

Following the course you will be able to:

  • Ensure success by gaining commitment from senior leadership
  • Assess training needs at the individual, group, and organization level
  • Develop assessment instruments such as surveys, and conduct focus groups
  • Link needs assessment to organization strategy and competency profiles/models
  • Determine when training is an appropriate performance improvement solution


CANCELLATIONS are subject to a ten-percent processing fee if received 5 or fewer working days before the program start. REFUNDS are not granted if you cancel on or after the first day of the program. Notice may be faxed to (612) 624-5359.

To register for all courses at once and receive a 10% discount, click on the Professional Train-The-Trainer Certificate link below.

Applies Towards the Following Certificates


Enroll Now - Select a section to enroll in

Section Title
Assess Training Needs
T, W
9:00AM to 4:00PM
Sep 10, 2019 to Sep 11, 2019
Twin Cities
Continuing Education & Conference Center
Schedule and Location
Contact Hours
Course Fee(s)
Course Fee non-credit $800.00
Drop Request Deadline
Sep 03, 2019
Transfer Request Deadline
Sep 09, 2019
Section Details
Contact: Information Center - 612-624-4000 - ccapsinfo@umn.edu
Required fields are indicated by .