DescriptionCommunicate effectively on cross-cultural teams
In our increasingly globalized workplaces, effective intercultural communication is more important than ever. Yet global workplace dynamics create new problems: multiple languages, varied national cultures, different business cultures, time zones, and globally dispersed employees.
This course will help you identify your biggest challenges and explore the best practices for overcoming cross-cultural issues in a variety of settings.
At the end of this course, you’ll be able to:
implement high- level practical strategies to improve your communication across cultures.
apply key intercultural communication skills, such as self-reflection, cultural intelligence, and awareness of cultural assumptions.
manage the dynamics between working in person and working remotely on a cross-cultural team including influences of language, culture, technology and collaboration.
Please note: This course will not be able to focus on the broader and related issues of diversity, equity, inclusion, and social justice. Additionally, due to the wide range of participants and interests, we will not be able to address factors relating to specific countries. However, you will have opportunities to discuss these topics with others, identify questions to ask, and prioritize which next steps to take to continue your learning.
CANCELLATIONS are subject to a ten-percent processing fee if received 5 or fewer working days before the program start. REFUNDS are not granted if you cancel on or after the first day of the program. Notice may be faxed to (612) 624-5359.
To register for all courses at once and receive a 10% discount, click on the Communications or Project Management Certificate link below.