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Description

Communicate effectively on cross-cultural teams.

Outline

In our increasingly globalized workplaces, effective intercultural communication is more important than ever. Our varied workplace dynamics create new challenges such as understanding diverse national cultures, different organizational and job function cultures, multiple languages, time zones, and virtual communication. Effective communication across cultures positively impacts leadership, inclusive teams, and employee engagement and productivity.

Using a cultural intelligence (CQ) framework, this course will help you identify your biggest challenges and explore the best practices for overcoming cross-cultural issues in a variety of settings. You will be invited to complete a self-assessment before the class.

While we will focus on high-level awareness skills for a wide range of participant interests, you will have opportunities to identify questions to ask and prioritize which next steps to take to continue your learning on specific cultures of interest to you.

Course Outcomes

At the end of this course, you’ll be able to:

  • Evaluate and apply your orientation to ten cultural value dimensions to improve your communication across cultures.
  • Analyze your assessment report results to increase your awareness of how to effectively use your CQ Drive, Knowledge, Strategy and Action to interact with others in meaningful ways.
  • Prioritize your cultural intelligence strengths and opportunities and create a development plan.

Testimonials

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Applies Toward the Following:

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Enroll Now - Select a section to enroll in
Section Title
Communicating Across Cultures
Type
Online
Days
Th, F
Time
9:00AM to 12:00PM
Dates
May 20, 2021 to May 21, 2021
Campus
Online
Schedule and Location
Contact Hours
6.0
Location
  • Online
Delivery Options
Online  
Course Fee(s)
Course Fee non-credit $420.00
U of MN Employee Discounted Course Fee non-credit $210.00
Potential Discount(s)
Section Details
Contact: 612-625-2900 - ccapsreg@umn.edu
Section Title
Communicating Across Cultures
Type
Classroom
Days
F
Time
9:00AM to 4:00PM
Dates
Nov 19, 2021
Campus
Twin Cities
Building
Continuing Education & Conference Center
Schedule and Location
Contact Hours
6.0
Location
Delivery Options
Classroom  
Course Fee(s)
Course Fee non-credit $420.00
U of MN Employee Discounted Course Fee non-credit $210.00
Potential Discount(s)
Section Details
Contact: 612-625-2900 - ccapsreg@umn.edu
Section Title
Communicating Across Cultures
Type
Online
Days
T, W
Time
9:00AM to 12:00PM
Dates
Feb 08, 2022 to Feb 09, 2022
Campus
Online
Schedule and Location
Contact Hours
6.0
Location
  • Online
Delivery Options
Online  
Course Fee(s)
Course Fee non-credit $420.00
U of MN Employee Discounted Course Fee non-credit $210.00
Potential Discount(s)
Section Details
Contact: 612-625-2900 - ccapsreg@umn.edu
Section Title
Communicating Across Cultures
Type
Classroom
Days
F
Time
9:00AM to 4:00PM
Dates
May 20, 2022
Campus
Twin Cities
Building
Continuing Education & Conference Center
Schedule and Location
Contact Hours
6.0
Location
Delivery Options
Classroom  
Course Fee(s)
Course Fee non-credit $420.00
U of MN Employee Discounted Course Fee non-credit $210.00
Potential Discount(s)
Section Details
Contact: 612-625-2900 - ccapsreg@umn.edu
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