Develop credibility and relationships to help your clients find solutions


As an internal consultant you spend a lot of time with people - understanding their problems, reviewing alternatives, persuading them to take ownership, and asking people to commit to action. Your job is to provide expertise in the form of knowledge, experience, processes, and models to help your clients find solutions. To be successful, these technical and business skills must be backed up with sound communication skills and the ability to interact with all levels of your organization. Our goal is to help you become more consultative and to develop trusting relationships with internal partners and clients, especially those who make final decisions.

Following this course you will be able to:

  • Learn how to incorporate a structured consulting process, including client identification and contracting
  • Develop a partnership relationship with by gaining and maintaining client acceptance and trust
  • Recognize and work with conflict and resistance
  • Flex your personal style utilizing various consulting roles
  • Build credibility, influence and manage communication to build internal commitment


CANCELLATIONS are subject to a ten-percent processing fee if received 5 or fewer working days before the program start. REFUNDS are not granted if you cancel on or after the first day of the program. Notice may be faxed to (612) 624-5359.

To register for all courses at once and receive a 10% discount, click on the Human Resource Generalist or Professional Train-The-Trainer Certificate link below.

Applies Toward the Following:


Enroll Now - Select a section to enroll in

Section Title
The Internal Consultant
9:00AM to 4:00PM
Oct 23, 2020
Twin Cities
Continuing Education & Conference Center
Schedule and Location
Contact Hours
Course Fee(s)
Course Fee non-credit $420.00
University of Minnesota Employee non-credit $210.00
Potential Discount(s)
Section Details
Contact: Information Center - 612-624-4000 - ccapsinfo@umn.edu
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