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Description

Develop credibility and relationships to help your clients find solutions

Outline

As an internal consultant you spend a lot of time with people - understanding their problems, reviewing alternatives, persuading them to take ownership, and asking people to commit to action. Your job is to provide expertise in the form of knowledge, experience, processes, and models to help your clients find solutions. To be successful, these technical and business skills must be backed up with sound communication skills and the ability to interact with all levels of your organization. Our goal is to help you become more consultative and to develop trusting relationships with internal partners and clients, especially those who make final decisions.

Following this course you will be able to:

  • Learn how to incorporate a structured consulting process, including client identification and contracting
  • Develop a partnership relationship with by gaining and maintaining client acceptance and trust
  • Recognize and work with conflict and resistance
  • Flex your personal style utilizing various consulting roles
  • Build credibility, influence and manage communication to build internal commitment

 

CANCELLATIONS are subject to a ten-percent processing fee if received 5 or fewer working days before the program start. REFUNDS are not granted if you cancel on or after the first day of the program. Notice may be faxed to (612) 624-5359.

To register for all courses at once and receive a 10% discount, click on the Human Resource Generalist or Professional Train-The-Trainer Certificate link below.

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in

Section Title
The Internal Consultant
Type
--
Days
T
Time
9:00AM to 4:00PM
Dates
Oct 15, 2019
Campus
Twin Cities
Building
Continuing Education & Conference Center
Schedule and Location
Contact Hours
6.0
Location
Course Fee(s)
Course Fee non-credit $420.00
Drop Request Deadline
Oct 08, 2019
Transfer Request Deadline
Oct 14, 2019
Section Details
Contact: Information Center - 612-624-4000 - ccapsinfo@umn.edu
Section Title
The Internal Consultant
Type
--
Days
T
Time
9:00AM to 4:00PM
Dates
Feb 18, 2020
Campus
Twin Cities
Building
Continuing Education & Conference Center
Schedule and Location
Contact Hours
6.0
Location
Course Fee(s)
Course Fee non-credit $420.00
Drop Request Deadline
Feb 11, 2020
Transfer Request Deadline
Feb 17, 2020
Section Details
Contact: Information Center - 612-624-4000 - ccapsinfo@umn.edu
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