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Description

This course focuses on all aspects of management and communication expected of a public works leadership position, as well as the supervisor's role in managing internal relationships within government systems. Topics include public relations, including how to conduct a public meeting to get citizen buy-in; handling complaints; written communication; interacting with media professionals; techniques for screening, interviewing, and hiring new employees; and leveraging social media.

CANCELLATIONS are subject to a ten-percent processing fee if received 5 or fewer working days before the program start. REFUNDS are not granted if you cancel on or after the first day of the program. Notice is required in writing and may be emailed to ccapsreg@umn.edu or faxed to (612) 624-5359.

Applies Toward the Following:

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Enroll Now - Select a section to enroll in

Section Title
Public Works Management and Communication
Type
--
Days
T
Time
2:00PM to 5:00PM
Dates
Sep 08, 2020 to Nov 10, 2020
Campus
Twin Cities
Building
Continuing Education & Conference Center
Schedule and Location
Contact Hours
30.0
Location
Course Fee(s)
Course fee non-credit $680.00
Section Details
For questions, contact: ccapsreg@umn.edu or 612-625-2900
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