This training is designed to provide an overview of the general operations of mass dispensing sites and serves as an orientation for individuals who may be asked to work in those sites during an emergency. It is intended to complement just in time training provided on site at the time of deployment. Volunteers including MRC and CERT members and others including public health staff may find this training beneficial. Your volunteer coordinator may request that you provide her/him with your completed volunteer assessment form and course certificate to be maintained as part of your training record. NOTE: This module originally launched in 2006.


Upon successful completion of the program, participants will be able to describe:

  • The important role that volunteers will play in a large public health emergency.
  • Key issues that volunteers should understand in advance of an emergency and where additional information on these issues can be found.
  • Why mass dispensing is a national priority for planning, training, and exercises.
  • How the federal Strategic National Stockpile, or SNS, fits into overall public health emergency response.
  • Challenges to operating mass dispensing sites.
  • Basic site design and patient flow in a mass dispensing site.
  • The types of positions that must be staffed for effective operation.
  • The command structure used to manage sites.


This course contributes to the following Public Health Preparedness Competencies and PHEP Capabilities:
1.0 Model Leadership
1.6 Act within the scope of one's legal authority.
1. Non-Pharmaceutical Interventions

For questions regarding course registration, materials, and content, please email cpheo@umn.edu or call 612-626-4515.
For questions regarding system access, log-in, user name, or password, please email help@umn.edu or call 612-301-4357.

Enroll Now - Select a section to enroll in

Section Title
Mass Dispensing Sites: A Primer for Volunteers CE
Online, self paced
May 23, 2017 to May 23, 2057
Delivery Options
Self Paced Online  
Course Fee(s)
No Fee non-credit $0.00
Drop Request Deadline
May 16, 2017
Transfer Request Deadline
May 16, 2017
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