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Description

Grounded in the skillsets of dialogue and civic discourse, the course emphasizes the mindsets and skills needed for bridge-building interactions: cultivating humility, curiosity, and openness; engaging in deep listening and storytelling; and navigating hard conversations with empathy and respect. Learners will explore how dialogue can bridge divides, deepen understanding, and foster cooperation- even when experiences diverge and perspectives conflict. Through reflection, practice, and peer engagement, participants will develop greater awareness of their own emotions and intentions, while learning tools for active listening, empathy, and accountability. By the end of this course, learners will: 

  • Build and practice skills in deep listening, empathy, and storytelling as tools for connection.
  • Recognize and manage emotional activation to stay grounded during difficult discussions.
  • Practice communicating with nuance, offering both challenge and support to others.
  • Understand how dialogic approaches can support meaningful engagement across differences.

Applies Toward the Following:

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Enroll Now - Select a section to enroll in

Section Title
ECHO: Navigating Challenging Conversations
Type
Online
Days
W
Time
10:00AM to 12:00PM
Dates
Sep 30, 2026
Campus
Online (US Central Time)
Schedule and Location
View Details
Contact Hours
2.0
Location
  • Online (US Central Time)
Delivery Options
Online  
Course Fee(s)
Business or Corporate Entity $175.00
Non-Profit/Government/Higher Ed Inst $150.00
Self-Supporting Individual $100.00
UMN Students/Faculty/Staff $0.00

Section Details

This workshop will take place online on Wednesday, September 30th from 10am to 12pm. The course's Zoom link will be included in the enrollment receipt, and will be sent again on the Monday before the session via email. 

If for any reason you do not have the Zoom link in your receipt and did not receive the Monday reminder email by 5pm on Monday of the week of the session, please reach out to oeded@umn.edu requesting the Zoom link. Please include course title and date in your message.

Questions?
For questions regarding course material, please email oeded@umn.edu. Please include course title and information in your message.
For questions regarding the registration process, please email dorshelp@umn.edu.
For technical questions, please email help@umn.edu.

Section Title
ECHO: Navigating Challenging Conversations
Type
Online
Days
W
Time
10:00AM to 12:00PM
Dates
Nov 04, 2026
Campus
Online (US Central Time)
Schedule and Location
View Details
Contact Hours
2.0
Location
  • Online (US Central Time)
Delivery Options
Online  
Course Fee(s)
Business or Corporate Entity $175.00
Non-Profit/Government/Higher Ed Inst $150.00
Self-Supporting Individual $100.00
UMN Students/Faculty/Staff $0.00

Section Details

This workshop will take place online on Wednesday, November 4th from 10am to 12pm. The course's Zoom link will be included in the enrollment receipt, and will be sent again on the Monday before the session via email. 

If for any reason you do not have the Zoom link in your receipt and did not receive the Monday reminder email by 5pm on Monday of the week of the session, please reach out to oeded@umn.edu requesting the Zoom link. Please include course title and date in your message.

Questions?
For questions regarding course material, please email oeded@umn.edu. Please include course title and information in your message.
For questions regarding the registration process, please email dorshelp@umn.edu.
For technical questions, please email help@umn.edu.

Section Title
ECHO: Navigating Challenging Conversations
Type
Online
Days
T
Time
1:00PM to 3:00PM
Dates
Nov 24, 2026
Campus
Online (US Central Time)
Schedule and Location
View Details
Contact Hours
2.0
Location
  • Online (US Central Time)
Delivery Options
Online  
Course Fee(s)
Business or Corporate Entity $175.00
Non-Profit/Government/Higher Ed Inst $150.00
Self-Supporting Individual $100.00
UMN Students/Faculty/Staff $0.00

Section Details

This workshop will take place online on Tuesday, November 24th from 1 to 3pm. The course's Zoom link will be included in the enrollment receipt, and will be sent again on the Monday before the session via email. 

If for any reason you do not have the Zoom link in your receipt and did not receive the Monday reminder email by 5pm on Monday of the week of the session, please reach out to oeded@umn.edu requesting the Zoom link. Please include course title and date in your message.

Questions?
For questions regarding course material, please email oeded@umn.edu. Please include course title and information in your message.
For questions regarding the registration process, please email dorshelp@umn.edu.
For technical questions, please email help@umn.edu.

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