Description

AEMTV 2.0 is the next step to growing your skills when it comes to working with volunteers. This short, week and a half long professional development opportunity builds upon the concepts and resources presented during Module 5:Coaching of the original Achieving the Extension Mission course. This training is intended to equip staff to identify when and to have challenging conversations with volunteers.

Audience

This course if offered nationally to Extension professionals who have previously completed the 7-week long Achieving the Extension Mission Through Volunteerism course.

Course Structure

• Participants will engage in three facilitated webinars during a ten day time frame with two opportunities for office hours.
• 2025 Webinars held on, March 4, March 6, and March 13

Outline and Objectives

Module 1: Focus on Prevention.
Objectives:

• Define volunteer non-compliant behavior  
• Understand importance of preventing instances of non-compliant behavior
• Identify university resources prevent conflict
• Build skills to coach volunteers back into compliance with university policies •

Module 2: Focus on Response with a webinar
Objectives:

• Assess levels of non-compliant, volunteer behavior between low and high
• Build skills to identify appropriate level of response to non-compliant behavior
• Understand the importance of communicating with stakeholders during high-level conflicts
• Build skills and knowledge to develop a response plan aligned to level of

Module 3: End the week with a webinar focusing on Resolution
Objectives

• Understand the importance of following up with stakeholders after crisis event
• Practice skills of managing potentially volitive (high-level) conflict
• Demonstrate a response plan appropriate for a high-level conflict

Technical Requirements

For optimum participation, use:

• high speed internet connection
• headset/earbuds for webinars

Registration and Payment

• Each registration must be completed separately. (That is, it is not possible to put multiple registrants' registrations into your "cart" and check them all out at once.)
• We recommend that participants register themselves, but it is possible for another staff member to register a participant. (That person will be creating an account for the participant and will need to share the password they create with the participant.)
• It is essential that if someone other than the participant is registering the participant, they enter the participant's email address (NOT their own) when they register the person. 
• Payment must be made at the time of registration. 
• Payment is accepted by credit card only. (No POs, invoices or payment by check.)

Cancellation policy

Registration will remain open until February 15, unless the course fills before that date. Cancellations prior to February 25 will be fully refunded; no refunds will be issued for later cancellations. If you have questions or need to cancel your registration, please email ext-reg@umn.edu.

Contacts

Course questions: Becky Harrington, willi107@umn.edu

Instructors: Jenae Hansen-Gross – jenae.hansengross@sdstate.edu; Jamie Morris – morri688@purdue.edu; Patricia McGlaughlin – patm@illinois.edu

Registration questions: ext-reg@umn.edu

If you experience difficulties logging in

Contact the University of Minnesota IT Help Line at 612-301-4357 or HELP@umn.edu. Please mention you are using a guest account to register for a non-credit online course.

Get help with online learning

https://extension.umn.edu/courses-and-events/get-help-online-learning