Description

High-potential and expert team members are extremely valuable to an organization; retaining them is critical at any time, even during the unfortunate downsizing cycles. These highly regarded team members recognize their value and realize that they have options for employment. They will seek out opportunities to develop mastery and have autonomy in their roles – if that isn’t what they already have in their current situations. To retain these key team members, leaders need to shift from the traditional “I am the expert'' approach to managing people to one who can help their employees increase their capacity to learn, solve problems, and work independently while improving motivation and engagement.

Executives generally have a few opportunities each week to have a conversation that can truly be transformative – for the project, for the individual, for the business. This one-day Leader as Coach program can help you develop the skills that will maximize the value of those conversations in ways that uncover key insights, develop skills and accountability in your team, and forward the action toward success.

Outline

Day 1

A.M.

Advanced Listening / Learn and practice the three modes of listening

Asking Powerful Questions / Explore and apply the types of questions that draw understanding, insights, important distinctions, and creativity from team members

P.M.

Motivating Feedback / Learn the power of grounding feedback with specific experiences, calling attention to excellence, and inviting reflection and distinction

Integrating All Three Skills / Learn to weave all three skills together to take your leadership to the next level. Develop action and accountability plans to apply back at work

Key Benefits

• Enhance ability to develop talent via transition from “I am the expert” to “I coach to develop experts”
• Learn how to listen with the intent to connect, engage, and improve relationships
• Discover how to ask powerful questions with empathy, curiosity, and a focus to evoke clarity and forward action
• Elevate ability to deliver motivating feedback and create psychological safety
• Enhance emotional intelligence

Applies Toward the Following:

• Carlson Executive Education Advance Certificate of Excellence in Business : 5 Custom Courses
• Carlson Executive Education Certificate of Excellence in Business : 3 Custom Courses
• Carlson Executive Leadership Certificate : Certificate Courses
• Certificate of Excellence in Digital Strategy : Elective