PUBH X411 - Role of the PIO in Public Health Response
Description
In public health emergencies or crises, effective communication is paramount. "The Role of the Public Information Officer in Public Health Responses" is an essential e-learning course designed for public information officers (PIOs), emergency managers, local public health directors, elected officials, and others involved in crisis communication. This course underscores the importance of the PIO's involvement from the onset of a public health response, highlighting how their contributions can prevent critical communication errors that may derail response efforts, damage reputations, or even result in loss of lives.
Objectives
By the end of this learning activity, the learner will be able to:
- Identify the roles and responsibilities of public information offices in public health emergencies and crises.
- Identify the skills, capabilities and unique contributions public information officers bring to a response.
- Describe why PIOs need a “seat at the table” where decisions are made.
Competencies
For CPH recertification, the following competencies may be met:
2.1. Develops policies, programs, and services
3.1. Determines communication strategies
3.2. Communicates with internal and external audiences
3.3. Responds to information, misinformation, and disinformation
3.4. Facilitates communication among individuals, groups, and organizations
4.3. Recognizes the diversity of individuals and populations
5.2. Establishes relationships to improve community health and resilience
5.4. Collaborates with community members and organizations
7.10. Applies critical thinking in decision making
8.5. Responds to emerging needs
Continuing Education Units
Please note that these trainings may offer different types of continuing education credits. This Learner Portal may not calculate the correct number of continuing education credits. Please refer to the Continuing Education Credits section of your course site after registration for the correct information.
Participants are eligible to receive up to 0.1 CEU or 1.0 (60 minute) contact hour; 1 CPH recertification credit.
Contact & Questions
For questions regarding course registration, materials, and content, please email cpheo@umn.edu.
For questions regarding system access, log-in, user name, or password, please email help@umn.edu or call 612-301-4357.