CERT X471 - Principles of Collaboration
Description
Explore the core principles of collaboration, including communication, conflict resolution, and cross-functional teamwork.Outline
Collaboration is the engine of problem-solving, innovation, and excellence. In today’s hybrid world and rapidly changing work environment, collaboration can pose challenges. At times you may find yourself struggling to navigate team or cross-departmental dynamics.
In this engaging and practical six-hour course, we explore the core principles of collaboration, such as how to foster psychological safety and trust and how to navigate and optimize differences. We’ll discuss communication, conflict resolution, cross-functional teamwork, and best practices for virtual collaboration.
Through case studies, self-reflections, and guided discussions you’ll gain practical tools to break down silos within and across teams and to drive collective success through collaboration in today’s dynamic workplace. Whether you lead teams or contribute to cross-functional projects, this course will equip you with actionable insights to strengthen partnerships and achieve shared goals.
Course Outcomes
At the end of this course, you’ll be able to:
- recognize and understand the challenges of collaboration in hybrid and rapidly changing work environments.
- identify key elements of psychological safety and their role in collaboration and develop strategies to build and maintain trust within and across teams.
- lead cross-functional teams through moments of ambiguity and learn strategies to navigate interpersonal tensions.
- learn about conflict resolution techniques to address and resolve disagreements constructively.
- understand the value of diverse perspectives, including neurodiversity, and learn techniques for leveraging individual strengths to enhance team performance.
- apply tools and techniques to foster engagement, accountability, and connection in remote and hybrid teams.
Testimonials
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Applies Toward the Following:
- Cross-Functional Collaboration Certificate : Required Courses