Develop your ability to communicate spontaneously.


To be a good communicator, you need to be able to easily engage in conversations with employees, stakeholders, and senior leaders.

In this course, you will learn how to leap into professional, one-on-one conversations with enthusiasm and confidence. You’ll develop an improvisational mindset in order to communicate authentically with anyone in any circumstance. 

This course will help you learn to embrace ambiguity, let go of judgments, and have meaningful and empathic interactions with others. Through interactive games and exercises, you will discover your natural strengths while cultivating a joyful approach to business and interpersonal communication.

At the end of this course, you’ll be able to:

  • speak comfortably in one-on-one one conversations and with groups.
  • use the “yes, and” approach and an improvisational mindset to contribute to and build on others’ ideas.
  • transform conflict into curiosity.
  • embrace your authentic self and use your natural gifts to communicate effectively.
  • listen actively to understand stakeholders concerns at the operational level to build empathy and collaboration.
  • find opportunities in ambiguity.

CANCELLATIONS are subject to a ten-percent processing fee if received 5 or fewer working days before the program start. REFUNDS are not granted if you cancel on or after the first day of the program. Notice may be emailed to ccapsreg@umn.edu or faxed to (612) 624-5359.

To register for all courses at once and receive a 10% discount, click on the Communications or Human Resource Generalist Certificate link below.

Applies Toward the Following:


Enroll Now - Select a section to enroll in

Section Title
Communicating in the Moment
Th, F
9:00AM to 12:00PM
Apr 22, 2021 to Apr 23, 2021
Schedule and Location
Contact Hours
  • Online
Delivery Options
Course Fee(s)
Course Fee non-credit $420.00
University of Minnesota Employee non-credit $210.00
Potential Discount(s)
Section Details
Contact: 612-625-2900 - ccapsreg@umn.edu
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