Medication Therapy Management – also known as MTM – is a continually evolving practice where you can make a tremendous impact on patient care. By meeting directly with patients to assess their medication therapy and needs, you will help them discover why the pharmacist should be a core member of the patient’s healthcare team.


During this knowledge-based online activity, materials for each of the five modules will be released on a rolling basis, with new modules becoming available as soon as assessments for prior modules are completed. Content modules consist of various instructional materials, including: presentations, reading materials, and optional assignments, including a business plan.

Participants can log in and access the learning materials 24 hours/day-7 days/week, at their convenience. This activity totals 10 contact hours.

Successful completion of this activity will require passing (70% or better) four short quizzes (five questions or fewer), participating in three discussion forums related to course topics, and completing evaluation and activity completion forms.

Module 1

  • Introduction to Building an MTM Practice
  • Broad Health Care System Overview: Patient Centered Medical Home (PCMH) and Pharmacy's Role
  • Broad Health Care System Overview: Accountable Care Organizations (ACO) and Pharmacy's Role
  • Medication Therapy Management Quality Measures
  • Module 1 Quiz

Module 2

  • Creating a Vision for your Practice
  • Community and Practice Needs Assessment
  • Building the Business Case through the Triple Aim
  • Optional Assignment: Medication Therapy Management Business Plan
  • Module 2 Quiz

Module 3

  • Infrastructure in MTM: Space, Support, and Efficiency
  • Infrastructure in MTM: Documentation
  • Relationship Development and Collaboration with Administrators
  • Relationship Development and Collaboration with Other Health Care Professionals
  • Discussion Forum: Collaborative Relationships
  • Discussion Forum: Infrastructure Challenges

Module 4

  • Marketing and Recruitment for Patient Care Services
  • Billing 101 for MTM Pharmacists
  • Business Statements and Financial Planning
  • Discussion Forum: Financial Infrastructure
  • Module 4 Quiz

Module 5

  • Continuous Quality Improvement in Medication Therapy Management
  • Collaborative Practice Agreements
  • Continuing Professional Development for MTM Pharmacists
  • Sustaining your Practice
  • Module 5 Quiz


After completion of this activity, participants will be able to:

  1. Describe MTM practice from the implementation perspective.
  2. List variables to assess and methods for assessment prior to developing a MTM practice.
  3. Outline important infrastructure components of a MTM practice.
  4. Utilize appropriate billing and marketing opportunities and procedures for a MTM practice.
  5. Implement a plan for maintaining professional competency and quality for MTM practice.

Key Benefits

For any pharmacist interested in implementing their own MTM practice site or seeking to further develop an existing practice site, this online continuing education activity will prove valuable. This course will enable participants to make a proper evaluation before initiating a MTM practice, while highlighting the important infrastructure components of MTM services. In addition, participants will learn about billing, marketing, and competency tools to ensure the ongoing success of an MTM practice.

Accreditation Statement

In support of improving patient care, University of Minnesota Interprofessional Continuing Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

JA logo

The Universal Activity Number for this activity is UAN JA0000810-0000-19-057-H04-P. This application-based online activity has been approved for 10.0 contact hours.


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Section Title
Building a Medication Therapy Management Practice
Online, instructor led
Oct 07, 2019 to Nov 15, 2019
Delivery Options
Instructor Led Online  
Course Fee(s)
Pharmacist Reg Fee non-credit $200.00
Drop Request Deadline
14 days after enrollment
Transfer Request Deadline
14 days after enrollment
Section Details
This session will be held October 7 through November 15, 2019.
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